NOTICE FOR PURCHASE AND RETURN

NOTICE FOR PURCHASE AND RETURN

 

Welcome to "PLUNDER looting" , in order to protect your rights, please read the terms of the shop. 

  -Order Process & Notice- 

" 1 " Spot goods will be shipped within 3 working days after the order is placed; pre-ordered goods will take about 5-7 working days ( excluding holidays ) . If you can wait, please place the order directly.  

"2" If you have any questions about the product size or other parts.
You can use website messages or the following methods to contact customer service,

Website message method 1: In the system notification letter in the mailbox, you can click the order link to enter the order details, and you can leave a message directly in the shop and customer order communication in the lower right corner of the screen.

Website message method 2: Click the contact shop owner in the upper right corner of any screen of the official website.

" 3 " Our shop reserves the right to accept or reject your order. If you cannot accept your order due to unexpected conditions, we will contact you by phone, MAIL or in-site order message (the order content and other services can be replaced). 

" 4 " All the dimensions of the products are manually measured, there may be an error value of ± 1~3cm , if you have any questions about the size of the product, you can ask. 

" 5 " Due to computer display problems, there may be some gaps between the product and the picture, such as color and luster, a very small amount of wool thread, etc., if you are a perfectionist, please do not place an order. 

" 6 " All products have been checked in detail before shipment. If there is any unsuitable size, you can contact the store staff to change the size, and provide return services, and the shipping costs are borne by the buyer.

 

 - payment method- 

This shopping site currently can use the following payment methods:

・Superstore pickup and payment

・ATM transfer / remittance

・Credit card payment

・PayPal

 

 - Delivery Method- 

・7-11 supermarket pick up payment [ shipping 60 yuan ] delivery days 2-3 days

・Worldwide shipping Global overseas shipping service [DHL . SF Express]

 -Delivery days- 

7-11 Superstore pickup payment  delivery days 3-4 days

・Worldwide shipping Global overseas shipping service  Delivery days Estimated delivery time: 3-5 working days for European countries, Oceania countries, American countries and African countries

Estimated delivery time Asian countries need 2-3 working days

 -Exchange policy- 

" 1 " A single order only provides a one-time return and exchange service. Please apply for a return or exchange within seven days after receiving the goods. To initiate a return of goods, the return package must be sent within three days. After 7 days, the right to return and exchange will be lost. Refunds will be refunded within 7-14 days after receiving the returned goods. 

" 2 " If the product is damaged or has a major defect, you can contact us for an exchange within 7 days. (In addition, if the size does not match, you can change the size, and the item is not suitable, you can also return it. All shipping costs are borne by the buyer)

" 3 " is more exchange of goods for an intact accessories, such as bags ( box ) , logo, commodities are not washed with water or any offset, if the person does not match the above condition will not be given to any one of the replacement service.

"4 " The replacement of the goods will be completed within 3 working days ( excluding holidays ) , and the completion of the replacement will be notified in order.

"5" more exchange service please call time to contact us , you can use the site or message in the following ways to contact customer service, together with order information.

Website message method 1 : In the system notification letter in the mailbox, you can click the order link to enter the order details, and you can leave a message directly in the shop and customer order communication in the lower right corner of the screen.

Website message method 2 : Click on the contact shop owner in the upper right corner of any screen of the official website.



Please attach the following information to the return package, otherwise it will affect the progress of the replacement.

- more replacement order information -

＊Order number:

*Name:

*address:

＊Telephone:
＊Replacement details: (change product name and size)

* E-MAIL or LINE :

(Please be sure to use the outer bag to protect the integrity of the product for return or exchange. If the product is damaged, it will not be able to be exchanged smoothly)